Q: Where is Aonang Phu Petra Resort located?
A: The resort is located on Aonang road in Krabi where it is far from the beach or shopping areas approx. 3 minutes by resort shuttle bus and 10 - 15 minutes by walk.
Q: Does the resort provide shuttle service to the beach or shopping areas?
A: Yes, we provide FREE shuttle service to the beach or shopping areas hourly from 8:00 AM. - 9:00 PM.
Q: What is the time of opening and closing swimming pool?
A: Open: 8:00 AM. Close: 7:00 PM.
Q: Can I extend the time of closing the swimming?
A: Yes, you can. Please contact reception desk at the Lobby.
Q: What are the standard check in and check out times of the hotel?
A: The standard check-in time is 2:00 p.m. and check out is at 12:00 at noon.
Q: Is it possible to check-in earlier?
A: It is sometimes possible to check in earlier, however, this depends on availability and cannot be guaranteed.
Q: Can I have a late check-out?
A: It is possible to have a late check out; charging is, however, required in some certain circumstances, as following detail:
Late check out before 2.00 p.m. is free of charge upon availability; Late check out until 6.00 p.m., an additional room night shall be charged at the half price of room rate, upon availability; Late check out after 6:00 p.m., an additional room night shall be charged at the regular room rate.
Q: Where is breakfast served and at what times?
A: Breakfast buffet is served at the Sila Petra Restaurant on the 1st floor from 7:00 a.m. to 10:30 a.m.
Q: What time does restaurant close?
A: 11:00 PM. Last order will be until 10:30 PM.
Q: Do your serve Halal food?
A: Yes, we do.
Q: Does the resort suitable for honeymooners and families?
A: Yes, we are for honeymooners and friendly resort for families who have infants or young kids.
Q: Do the rooms have private balcony?
A: Every room has private balcony.
Q: Can I access to the internet in guestrooms?
A: Wi-fi is available throughout the resort, including the rooms.
Q: How many people can stay in one room?
A: Each guest room can accommodate a maximum of three or four people. 3rd and 4th person must be incurred additional charges.
Q: Do you have twin, triple and quadruple rooms?
A: We do have twin rooms. The 3rd person who needs extra bed and is put into triple bedroom can not ask for any rollaway bed inside because the bed has been already attached in the room. Such attached bed is granted to be extra bed automatically. For the 4th person, you can buy rollaway bed. However, the resort reserved the right to put our guests to any bed type due to limited rooms.
Q: Do you provide Massage service:
A: Yes, we do. Please contact and book at least 1 hour in advance.
Q: Can we book sightseeing tours directly at the hotel?
A: Yes, you can. The tour desk located at the lobby area. Excursions are available to all the main tourist attractions. Please book at least 1 day in advance.
Q: Do you have enough sunloungers for every guest?
A: It's enough during green season but will be insufficient some days during high or peak season. However, you can contact our staff and they will find more sun loungers for you.
Q: Mosquittos are all around?
A: We normally do fumigation process to get rid of mosquitos and some other insects twice a month but not a wholly 100% effective since our landscape are in tropical rainforest. Plug in repellant. can be offered as per requested.
Q: Do you offer discounts for a group booking?
Q: What is the currency in Thailand?
A: Its in Thai Baht only.
Q: Does Aonang Phu Petra Resort accept foreign currency and/or travelers cheque and which credit cards are honored?
A: Payments are requested in Thai baht currency. Credit cards honored include Visa, MasterCard and JCB.